Best Western Palace Hotel & Casino
Overview
Facing Douglas Bay from the Victorian promenade, the Palace is one of the larger four-star hotels on the Isle of Man. Its draw is having almost everything under one roof: sea-view rooms, a health club with indoor pool, restaurants, bars, a cinema and the island's licensed casino.
The beach is only a few steps away, the town centre and shops are within walking distance, and the Sea Terminal is close by for ferry arrivals. The airport is roughly a 25-minute taxi ride.
Amenities at a glance
- Free Wi-Fi
- Indoor pool
- Health club
- Sea views
- On-site casino
- Cinema
- Two restaurants
- On-site parking
Rooms & suites
There are around 135 bright, modern rooms. Many on the bay side enjoy views over the water and some include a balcony. Standard features include a work desk, safe, hairdryer and ironing equipment, and Wi-Fi is free throughout.
Food & drink
The Paragon restaurant looks out over the bay and handles breakfast and an evening carvery. Downstairs, the Majestic restaurant focuses on Cantonese and Szechuan dishes, while Looky's Lounge is a relaxed spot for drinks and lighter meals with promenade views.
The casino & entertainment
Palace Casino
Located on the first level, the casino offers classic table games and a slots lounge, with a bar serving drinks to players. Entry is free for hotel guests and visitors aged 18 and over.
- Table games and slots lounge
- Bingo hall on the promenade side
- Two-screen cinema on the same site
- Pool tables, darts and shuffleboard
Over-18s only. Please gamble responsibly; set limits before you play.
Location
Frequently asked questions
Do guests need to pay to enter the casino?
No. Entry is free for hotel guests and walk-in visitors aged 18 or over.
Does the hotel have a swimming pool?
Yes, the health club includes an indoor pool, sauna, steam room and gym.
Is the hotel accessible?
Main entrances are at street level and lifts serve all floors.
What time is check-in?
Check-in usually starts at 4:00 pm and check-out is by 11:00 am.